Building User Research Teams – The Book
The release of my new book, covering how to start and grow a new user research team.
read moreBlog Posts from Reach
A collation of blog posts on Reach’s official blog about introducing user research to a company who are new to using research to inform development and design decisions.
read moreSome things I’ve learned as an in-house research lead
For the last 2.5 years, I have been user research lead within a public sector organisation (as evident from
read moreBlog Posts from Parliament
(Updated Jan 2019) As you may know, nine months ago I left PlayStation to lead the User Research Team at Parliament. Although it's been sad to leave the world of gaming, and many awesome colleagues, it's been nice to be able to talk more openly about the work our research team is doing, especially through…
read more