{"version":"1.0","provider_name":"Steve Bromley - User Research","provider_url":"https:\/\/www.stevebromley.com\/blog","author_name":"Steve Bromley","author_url":"https:\/\/www.stevebromley.com\/blog\/author\/admin\/","title":"The user experience of Ticketmaster ruins Christmas - Steve Bromley - User Research","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"zEEg2aebSx\"><a href=\"https:\/\/www.stevebromley.com\/blog\/2009\/11\/19\/the-user-experience-of-ticketmaster-ruins-christmas\/\">The user experience of Ticketmaster ruins Christmas<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.stevebromley.com\/blog\/2009\/11\/19\/the-user-experience-of-ticketmaster-ruins-christmas\/embed\/#?secret=zEEg2aebSx\" width=\"600\" height=\"338\" title=\"&#8220;The user experience of Ticketmaster ruins Christmas&#8221; &#8212; Steve Bromley - User Research\" data-secret=\"zEEg2aebSx\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","description":"I told you it was coming, and here it is \u2013 Ticketmaster\u2019s design faults from a user centred perspective have annoyed me enough to blog on them. And then deliver the killing blow by suggesting how they could be improved. If you\u2019d just let me buy those Paul McCartney Tickets, it wouldn\u2019t have come to [&hellip;]","thumbnail_url":"http:\/\/www.stevebromley.com\/blog\/wp-content\/uploads\/2009\/11\/PaulMcCartneyWonderfulChristmastime.png"}