The upcoming book

As mentioned on my twitter account recently, I am almost at the end of writing a user research book – which is probably a sensible time to start talking about it. The book, Building User Research Teams, will be a practical guide on how to establish a new user research team.

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Blog Posts from Reach

I’ve been working for Reach for the last few months, building a new user research function to support their development and publishing of magazines, newspapers and websites. As usual, I’ve used this as an opportunity to write about user research – this post will be updated to collect blog posts on Reach’s official blog that […]

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Some things I’ve learned as an in-house research lead

For the last 2.5 years, I have been user research lead within a public sector organisation (as evident from the blog posts…). This was my first time being a line manager and my first time introducing research into an organisation that didn’t do it previously. During both of these experiences I made some mistakes, and […]

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Running the Games User Research Mentoring Scheme

Three years ago, I ran for the Games User Research Special Interest Group steering committee. There were a few things I wanted achieve during the two year tenure. One was creating the jobs board for games user research jobs. A small group of us also created the first European games user research conference during this […]

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