I was recently interviewed for Brave UX, where we explored how to start new research teams, building trust in research, and how I got started working in games user research.
5 excuses for not running user research, and how to overcome them
Some common reasons teams use to avoid running research studies, why they are misguided, and some tactics for overcoming them.
Misunderstandings about qualitative research can put teams off running research studies. In this article, we’ll look at some examples where this might occur, and some techniques for helping educate people and overcome their fears about research.
Improve the research participant experience
In this article, we’ll look at why we should focus on the participant experience, what issues participants encounter, and how to fix them, including sharing a free template to help. This will help research teams to run more reliable research studies.
Calculate the ROI of user research, and other techniques for advancing research
In my guest post for the leading research community, I explain why and how to advance a new research team beyond just running usability testing including:
– How to make it clear user research isn’t just another opinion
– How to calculate and prove the financial value of running user research studies
– How to find and develop research advocates across a company
Start a new user research team
Earlier this year I spoke at the Product Coalition ‘P24’ event, and introduced how and why product managers, and their teams should get started with user research.
The brief chat covered topics such as:
– How user research informs product decisions
– What are the benefits of running research in house
– What are the challenges new user research teams face
– How to justify investment in user research
Read on to see the whole session.