A selection of things I’ve written, presented or done.

The Book

Building User Research Teams (2020)
Building User Research Teams Building User Research Teams is a step by step guide on how to start a new UX research team.

Learn how to convince colleagues that user research is worthwhile, equip a new UX team and run impactful studies that improve products.

Book Chapters

Interviewing Players – Games User Research (2018)
Games User Research Book Steve Bromley discusses player interviews in chapter 10. Interview tips are provided as well as an exploration of the preparation of an interview as well as methods used in GUR such as interviews during the session and final interviews. The chapter ends with a discussion of data capture analysis and thoughts on the future of interview methods.
Measuring Social Interaction in Games – Multiplayer: Social Aspects of Digital Gaming (2013)
Multiplayer Book The chapter ‘Measuring Social Interaction in Games’ covers lessons from a collaboration between Vertical Slice and Relentless Software, defining and measuring the forms of social interaction found when people play games together, in order to inform the development process


Get In Front of Game Design Decisions – GUR Summer Camp (May 2020)

How to start a User Research Team – Product24 (April 2020)

Building User Research Teams – City Interaction Lab Podcast (March 2020)

Collaboration in User Research – University of Ontario IoT (March 2020)

User Research in VR  – Wired Sussex (September 2018)

Lessons GamesUR Can Learn From ‘Mainstream’ User Research (with Alistair Greo) – Games User Research EU Conference (November 2017)

Minimising simulator sickness in VR – The Research Thing (May 2017)

The User Research Lab at Sony – GDS Lab Tech Meetup (June 2016)

Running User Research for VR – UX Brighton (May 2016)

Measuring Simulator Sickness – CHIPlay (September 2015)

User Research in Games – University of Sussex (2013 & 2014)

Capturing Fun – CHI GUR Workshop (May 2012)

Playing to win? Measuring social interaction in games – Multi.player Conference (July 2011)


Beyond usability testing — Maturing a research team – Leading Research (August 2020)

Run The Right Kind Of Research Study With The Double-Diamond Model – Smashing Magazine (May 2020)

How user research helps make better product decisions – Product Coalition (March 2020)

Create a user research lab on any budget – UX Collective (Feb 2020)

My company blog posts with Reach include how to combine generative and evaluative research, how to run research during a lockdown, and how to build a new user research lab – Reach Product Blog (2018-2020)

My company blog posts with Parliament include how to make user research a team sport, how to run GDPR compliant research, and why researchers should avoid counting usability issues. (2016-2018)



Games User Research Europe – Co-Lead (2016)

Games User Research Europe – Co-Lead (2015)

Some of the games and other projects I’ve worked on are on the ‘about me’ page.