Some things I’ve learned as an in-house research lead

For the last 2.5 years, I have been user research lead within a public sector organisation (as evident from the blog posts…). This was my first time being a line manager and my first time introducing research into an organisation that didn’t do it previously. During both of these experiences I made some mistakes, and […]

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Some things I’ve learned about moderating playtesting sessions

1-1 playtesting sessions, where the moderator is sat in the room with an individual player (or small groups playing on one console), are a key part of games user research, and are essential for getting useful usability feedback throughout the development process. During my time at PlayStation I’ve been lucky enough to work with some […]

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