Describing the research process, and creating a culture of continual improvement, can help teams produce high quality research. In this article we’ll look at how to do this, and how defining and iterating the research process can help research teams mature faster.
I recommended some design and research books for the PM Library, for people looking to grow research and user centred design in their own companies.
All the templates needed to run user research studies, from kick-off to debrief. Including:
– The Research Project Tracker
– A Research Study Checklist
– Kick Off Meeting Template
– Study Plan and Discussion Guide Template
– Consent Form
– Visitor Information
– Observer Information
– Note Taking Template
– User Research Report Template
In my recent article for Smashing Magazine, I wrote about how the right research method changes throughout the design and development process, and how user researchers need to be confident with a wide range of methods.
On the City Interaction Lab podcast, we discussed many of the challenges for a new user research team, including:
– Where user research teams sit in an organisation
– The challenges for new user research teams
– The steps needed to start a new user research team
– How do you grow a team over time
– The release of the book ‘Building User Research Teams’