Building Trust with Development Teams

Being a good user researcher is not just about finding usability or user experience issues with games. Once the issues have been found, another part of the role is ensuring that the development team take the right action to resolve them. To achieve this, it’s important to create a strong trust relationship with the development […]

Read More

Opinions in User Research

A common question for user researchers is how many participants are required to find ‘true’ results. Clients can say “but that was only one user” as a reason to disregard a finding. A key part of our role is to explain that one user can be very significant, for example in a 5 user study, […]

Read More

Is this the end of gamification? (updated)

I recently wrote an article for PaulOlyslager.com on gamification and looked at its history, the controversy surrounding it, and what this means to businesses interested in gamification today. Read “Is this the end of gamification” on Paul’s site. For more on gamification, I also reviewed Gabe Zimmerman’s book “Gamification by Design” last year.

Read More