Steve Bromley - User Research

Usability and User Research for Websites, Software and Games

A Theory of Fun for Game Design by Ralph Koster – Book Review

Koster’s book isn’t written explicitly for user experience professionals, but it covers a subject in which we should be very interested – what is ‘fun’ in games, and what makes a game fun? Since we are involved in crafting a positive player experience, it is a topic that we should care deeply about, and A…

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No user testing? Oops! – The Digiscent iSmell

User testing is important in every aspect of the design process. Too often it’s thought of as a stage, near the end of design, to help make a product look nice. But it should be much more than that. Not only can it tell you what a product should look like, or how it should…

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The Likert scale – Or “How I learnt to stop worrying, and ‘strongly enjoy’ the bomb”.

As a practitioner of usability or user experience, a common way that you will attempt to investigate a user (or player, or customer)’s perceptions is through Often used to gauge opinions, they are especially important for people involved with measuring usability or player experience, as they can help quantify subjective things like a user’s experiences.…

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How to make an effective usability persona

Personae (or personas if you prefer) are an important part of a user centered design process, and one of the key ways in which usability experts can communicate their findings. I’m going to look at how to make a persona, and what the advantages are to you, and the design team How to make a…

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Why you should always video players when testing games

Video game developers around the country are missing a cheap, easy, and useful aspect of running player experience tests by not videoing the players being tested. I believe recording players gives a better understanding of how people experience games, and I’m going to explain why this leads to the development of better games. Recently I’ve…

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